UnAuthorized Distributors :

Because of our success, it has come to our attention that there exist unauthorized online sellers of Pinook’s products. Pinook cannot verify the authenticity of products sold by any unauthorized online sellers and as such, these sellers may be distributing counterfeit products claiming to be authentic Pinook products. Products may also be diverted products that are damaged, expired, tampered-with, and/or unsafe. Diverted products may even be counterfeit, that could adversely affect your health. Pinook first priority is the safety of our consumers and the use of an unauthorized product purchased from an unauthorized seller may be unsafe.

Pinook warranty will not be valid for a product purchased from an unauthorized seller.

We highly recommend that any online buyer be sure that he is in fact purchasing from an authorized online seller. Tell your family members and friends about the dangers and disadvantages of buying diverted, counterfeit and unauthorized products.

If you are unsure and would like to verify an online seller please contact us by e-mail through our contact us page.

ON-LINE UNAUTHORIZED DEALER \ SELLERS WE KNOW OF:
AMAZON-”PINAKTOTA”
AMAZON- ” HEALTH AND WELLNESS SPA
AMAZON-”AIMELOVE”
AMAZON-”S.H.A.P.E “
AMAZON-” 4FRESHAIR”
AMAZON-”PYE”
AMAZON-”TRUE RADIANCE”
AMAZON-”Therapy-Aid, Products For Comfort And Pain Relief”
AMAZON-”Alk Wholesale”
AMAZON- “HEATNCLICK”
AMAZON- “GENTLETOUCH”
AMAZON- “MARY MCGRAW”
EBAY- THERE IS NO AUTHORIZED DEALER ON EBAY
EBAY- “HELLATAI” – UNAUTHORIZED SELLER ON EBAY

Pinook warranty will not be valid for a product purchased from an unauthorized seller.

Sincerely yours,

Pinook USA

Pinook 2 Year Warranty

Warranty Valid Internationally.

• Pinook Usa Llc guarantees its product free from defects in material and workmanship for a period of 2 Year from the date of purchase, except as note below.
• Warranty does not cover damage caused by misuse, abuse, accident or attachment of any unauthorized accessory, alteration to the product or any other conditions that are beyond the control of Pinook Usa llc.
• Please fill out our Product registration within 30 days of purchase, include product serial number to registration form.If your product Is missing the serial number please insert 000000.
• Pinook Usa requires that our customers present a receipt in order to obtain our 2 year warranty service.

Pinook Usa will not provide the 2-year warranty service without the above mentioned. Please enclose your receipt with the vendor name and final purchase price to our warranty department.

Service Department
Pinook Usa Llc reserves the right to discard any defective pinook massager unit after 60 days from the date we receive the defective unit from the buyer if the buyer does not provide the documents requested by the service department.

Pinook Usa Llc will only honor the 2-year warranty if the buyer can provide the following documents:

1. A copy of the receipt with the valid retailers name and date of purchase.
2. Unit needs to be returned in original packing, warranty will not be honored if pinook massager, wire cord, massage pads are not original.
3. In the US and Canada- Include a check or money order in the amount of $11.95 per unit payable to Pinook Usa Llc to cover the return shipping cost.
3.1 For countries outside the USA and Canada-
Include a check or money order in the amount of $19.99 per unit payable to Pinook Usa Llc to cover the return shipping cost.
4. Send it to: 5247 International Drive # B,Orlando FL 32819. Please attached your personal contact information (phone number, email address and shipping address)

please fill the form below in order to register your product warranty: